Refund and Changes Policy
All tickets sold on flybix.com are Non-refundable, Non-changeable and Non-transferable unless otherwise specified.
Refunds:
• It is compulsory to get in touch with Flybix.com through registered email for a refund request, as the airlines will not be able to refund customer for tickets booked at Flybix.com
• All cancellations made directly with the airlines must be reported to Flybix.com through registered email or phone to initiate the refund process which is subject to eligibility.
• Not all tickets booked on Flybix.com are refundable. Airlines refund policy as per fare rules will be applicable. Customers can request a copy of refund policy for their particular reservation at the time of payment. Processing time for refund requests if eligible may take between 8-12 working weeks.
• Flybix.com service fee for processing the refund if eligible is USD 45.00 per ticket (Includes all types of passengers).
• The refund will be credited back to the same source through which the payment was made.
• Flybix.com can’t complete a refund request until the same is credited back by the airlines/suppliers/vendors/consolidators.
• Seat selection or any other charges paid directly to the airlines are non-refundable through Flybix.com.
• Refund is not possible against : Missing the flights (No-Show), not having a valid VISA/Passport or other applicable travel documents.
Changes:
• Not all tickets booked are changeable. Customers can request a copy of changes policy for their particular reservation before making the payment.
• Changes if eligible will invite additional charges like change fees, difference in fare and taxes and Flybix.com service fee USD 45.00 per ticket.
• No free changes are possible against COVID-19 as travel restrictions have been lifted.
• It is recommended to call or email Flybix.com for changes at least 24-72Hrs prior to the scheduled departure.
• Changes on the same day of travel or within 4Hrs of flight departure are not guaranteed.